Before you enter a patient’s exam room, where they have probably been waiting at least twenty minutes, stop, pause, and check your ego at the door. This should be standard procedure; but unfortunately it isn’t. There should be a confirmation box needing a signature for “Check Ego?, next to the automatic Purell dispenser, to assure quality control. *While the title is catchy I do know I cannot accuse all doctors of doing this but the ones I DO know (and you know who you are) are definitely in need of lessons in humility, humanity and sensitivity training. The bad part about it? Certain doctors just do not care. Full disclosure.
Two days ago I had an experience with my pompous, grandiose, full of himself, doctor who shall remain nameless. Many of you have heard about this person before. He is an excellent doctor, scratch that, he is an excellent DIAGNOSTICIAN. He charges exorbitant prices and he does NOT take insurance (insurance, what is that? what is it for? Me take insurance? Ha Ha! ) but he is very smart, I’ll give him that. Is that really enough? Do we have to pick expertise in lieu of great beside manner, can’t there be a combination? That said, he is so out of touch with the “real world” that it is insulting, aggravating and utterly demeaning. Unfortunately for me the deck is stacked; I need him, he does not need me; and he knows it.
I had been to a local doctor (one who takes insurance) and the doctor I saw asked me to have Ego- Dr. fax her some information. A reasonable request, I thought. I thought wrong. When I e-mailed him, he flipped out and as an old friend used to say ” had a serious nutty.” I’m talking a crazy outburst in print. I’m serious, he was FURIOUS. “He should fax her?? ABSOLUTELY NOT. “If she wants to call him he would try to talk to her but he will not answer specific questions.” The questions she asked, were so innocuous, I have no idea why he made such a fuss. Perhaps he realized that he was dabbling too extensively in my case, acting as Head Dr. of Everything. He also mentioned that “if I chose to see a doctor in MY INSURANCE PLAN, so be it. His implication was clear, without saying it, he made it known that he felt “You get what you pay for.”
Unfortunately, I need to see this doctor a few times a year for my auto-immune disease/thyroid illness. I am considering looking for a second opinion and more importantly, some sensitivity. This man is well-known in his field, however, he is not well-known for his “bedside manner.” When these magazines come out with their rankings of” BEST DOCTORS” who is filling them out? Other doctors? Which leads me to think that it might be a little biased. Maybe they should ask patients and ex-patients their opinion to get a clearer view. A great idea: ex-patients, that would be ideal “why did you leave the practice of Dr. So and So?. Please explain. Now that is a survey I would read with relish.
Apparently the phrase “First do no harm” was meant merely in a physical way. Some doctors should think about their actions and take responsibility for them. A person is not just a symptom, we are multi-faceted people who deserve YOUR respect as well. A doctor who treated the whole person? That to me, would certainly deserve the title of BEST.